Peak Performance Workshops
Creating Wow – Strategic Customer Service Setting Goals & Achieving Them
Develop Customer Service skills to ensure your business continues to grow.
YOU WILL LEARN HOW TO:
- Maintain an Attitude of Service Excellence
- Identify and Understand Customer Needs
- Use Customer-Friendly Body Language and Words
- Practice Service Excellence at Every Customer Contact Point
- Handle Difficult Customers with Care
- Exceed Customer Expectations to Keep Clients Coming Back
Experience this unique Customer Service & Satisfaction workshop that gives you insights, strategies, methods and techniques distilled from years of experience of highly successful service leaders who have built thriving organizations and world-class teams.
The goal of Peak Performance is to create breakthroughs – to help you move systematically and decisively towards extraordinary results.
NEXT PUBLIC SEMINAR BEGINS: Date to be determined
NEXT IN-HOUSE SEMINAR BEGINS: When requested by our clients
- 2 half days or 1 full day
- Computer Program Generated Personal Assessments
- Comprehensive workbook
- Personal Coaching
YOUR INVESTMENT: Dependent upon group size